In accordance with the ANTA Constitution (Rules), ANTA has a formal complaints process to provide the public with a mechanism to lodge complaints and grievances against ANTA practitioners.
ANTA encourages the public to consult with the ANTA member in the first instance with a view to resolving the matter.
If this is unsuccessful or not practical, complaints should be in writing, signed by the person making the complaint and forwarded to:
The Company Secretary
Australian Natural Therapists Association
PO Box 657
MAROOCHYDORE QLD 4558
Or emailed to info@anta.com.au
Written complaints should include:
All complaints are assessed by the ANTA Ethical Assessment Panel and reviewed by the ANTA National Council.
The ANTA Ethical Assessment Panel and/or National Council in assessing and reviewing the complaint may, at its discretion, consult with the parties to the complaint to try to bring about a resolution, obtain more information, or to obtain legal advice on matters relating to the complaint.
